FAQs

Welcome to our Frequently Asked Questions Page!

Here, you'll find answers to some of the most common questions we receive about Monave Designs and the services we offer. Whether you're curious about how we work, what we can do for you, or anything else related to branding and marketing, this section is designed to provide you with the information you need.

If you don’t find the answer you’re looking for, feel free to reach out to us directly. We’re here to help and look forward to assisting you in any way we can.

General

Monave Designs provides a comprehensive range of branding and marketing services, including:

  • Brand Development: Logo design, brand identity, and brand strategy.
  • Marketing Strategy: Market research, strategic planning, and campaign management.
  • Digital Marketing: Social media marketing, SEO, PPC, and email marketing.
  • Content Creation: Copywriting, graphic design, and multimedia production.
  • Website Development: Website design, development, and maintenance.
  • Consulting: Personalized consulting sessions for business growth and brand enhancement.

Getting started is easy! Most of the serices we offer can be purchased on our website. If you can't see the service you require online, simply contact us through our website’s contact form, or email us at info@monavedesigns.com. We’ll schedule a consultation to discuss your needs and goals, and from there, we’ll create a customized plan for your brand.

We’ve simplified our process to make it seamless for customers purchasing services directly through our website:

1. Service Selection & Payment

Browse our service offerings and purchase the one that fits your needs. You can pay securely online with the option to use Klarna or Clearpay for installments.

2. Brief Submission

After checkout, you’ll receive a design brief form by email. This helps us collect all the key details we need to start your project efficiently.

3. Strategy & Design

We review your brief and begin crafting a tailored design or strategy that aligns with your goals and vision.

4. Delivery & Revisions

You’ll receive the initial design for review. We include a set number of revisions to ensure everything is just right.

5. Final Files

Once approved, we’ll send over your high-resolution, ready-to-use files in the formats you need.

6. Ongoing Support (Optional)

If your package includes continued support, or you’d like to request additional services, we’re here to help!

The duration of a project varies depending on its complexity and scope. A brand development project might take 6-8 weeks, while a comprehensive marketing campaign could take several months. We provide a timeline estimate during the initial consultation.

Yes, we work with clients nationwide and internationally. Thanks to our digital tools and communication methods, we can effectively manage projects regardless of location.

Absolutely! Rebranding is one of our specialties. We can help revitalize your brand’s identity, update your marketing strategies, and ensure that your brand’s new direction aligns with your business goals.

At Monave Designs, we pride ourselves on our personalized approach and dedication to understanding your unique needs. Our team combines creativity with data-driven strategies to deliver impactful results. We focus on building long-term relationships and are committed to your success.

We use various metrics and tools to track the effectiveness of our marketing strategies, including website analytics, social media engagement, and conversion rates. We provide regular reports and reviews to help you understand the impact of our work.

Your satisfaction is our priority. If you’re not happy with the results, we’ll work with you to address your concerns and make the necessary adjustments. Our goal is to ensure that you achieve your desired outcomes.

You can reach us through:

Payment Information

We accept various payment methods, including credit cards, debit cards, American Express, Klarna, Apple pay and other secure online payment gateways.

Unfortunately we don't offer credit accounts we do however run a deposit system for our websites.

We don't make any charges on your credit card when you make a purchase however you may be charged by your bank so please check this with your banking society.

We don't store any credit card information unless you decide keep your payment details in your account to be able to make a purchase next time.

Artwork & Design Guidelines

We accept the following files:

PDF, AI, PSD, JPG, PNG.

We don't accept microsoft word files to work with. However we do accept for information towards your project.